Pay every bill in India — instantly, securely, in one place.
NextGenPay is powered by the Bharat Bill Payment System (BBPS), an RBI-regulated network by NPCI Bharat BillPay Ltd.
One network, every bill
20+ bill categories, 20,000+ billers, one BBPS-powered app.
From electricity to education, LPG to loan EMIs — pay all your recurring bills without switching apps.
How it works
Four simple steps. One BBPS receipt.
Every payment generates a BBPS Transaction Reference Number (TRN) — your universal proof of payment.
Select your biller
Pick from 20+ categories and 20,000+ billers across India.
Enter consumer number
Fetch your latest bill in real time from the biller's system.
Confirm & pay
Pay via UPI, card, net banking or wallet — whichever suits you.
Get your BBPS TRN
Receive an instant BBPS receipt with your unique Transaction Reference Number (TRN).
Transparent pricing
Convenience fee, spelled out.
Fees are charged as per NPCI-BBPS guidelines. GST extra. No hidden charges.
| Bill amount | UPI | Credit / Debit Card | Net Banking | Wallet |
|---|---|---|---|---|
| Up to ₹500 | ₹0 | ₹5 | ₹5 | ₹0 |
| ₹501 – ₹1,000 | ₹3 | ₹10 | ₹8 | ₹3 |
| ₹1,001 – ₹5,000 | ₹5 | 1.0% | ₹15 | ₹5 |
| ₹5,001 – ₹10,000 | ₹8 | 1.2% | ₹20 | ₹8 |
| Above ₹10,000 | ₹12 | 1.5% | ₹25 | ₹12 |
Final fees are governed by the sponsor bank and NPCI Bharat BillPay circulars. Fees shown here are indicative and may change with notice.
Security you can verify
Bank-grade infrastructure, RBI-regulated network.
Every transaction is encrypted end-to-end and processed through the NPCI Bharat BillPay clearing system.
TLS 1.3 encryption
All traffic is encrypted in transit and at rest with AES-256.
PCI-DSS best practices
Card handling follows PCI-DSS best practices with tokenization. Certification in progress.
2FA + OTP
Every payment is protected by two-factor authentication.
Real-time fraud checks
Every transaction is screened by rule-based fraud checks and the sponsor bank's monitoring systems.
RBI-regulated network
BBPS is operated by NPCI Bharat BillPay Ltd. and regulated by RBI.
DPDP Act 2023 compliant
Your personal data is handled per the Digital Personal Data Protection Act.
We're here to help
Grievance redressal — 4-level escalation.
Every complaint gets a ticket ID. If unresolved, escalate to the next level within the defined TAT.
Raise a complaint| Level | Contact | Channel | TAT |
|---|---|---|---|
| L1 | Customer Support Support Head (to be appointed) | care@nextgpay.in +91 87802 24955 | 24 hours |
| L2 | Nodal Officer Nodal Officer (to be appointed) | nodal@nextgpay.in +91 97377 76277 | 3 working days |
| L3 | BBPS Ombudsman (NPCI Bharat BillPay) NPCI Bharat BillPay Ltd. | billpay.grievance@npci.org.in — | As per NPCI norms |
| L4 | RBI Integrated Ombudsman Scheme, 2021 Reserve Bank of India | CRPC@rbi.org.in 14448 | As per RBI norms |
Frequently asked questions